Privacy Policy

Privacy Policy

 

OUR PRIVACY POLICY

Prospect Medical and its family of companies are committed to maintaining the privacy of those who communicate with us through our website. This privacy policy discloses our website information collection and use practices and lets you know what happens to any information that we collect.

OUR INFORMATION COLLECTION PRACTICES

We may collect personally identifiable information about you from you or your representatives, such as your name, address, phone number, email address or other demographic information to respond to a request from you or your representatives services, products or other information, to communicate with you about our events, services or products that may be of interest to you or when you complete application, employment or contact forms.

We utilize your Internet Protocol address to help diagnose problems with our server and to administer our site. An Internet protocol address is a number that automatically identifies the computer/machine you have used to access the Internet, the way a phone number identifies you on the phone system. The address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet Service Provider.

We also use cookies. Cookies are pieces of information that a website transfers to a user’s computer for the purpose of storing information about a user’s preferences. Just as many major websites use cookies as a standard practice to provide useful features when a user visits the site, we use cookies to deliver content specific to your interests. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. A user can set his or her browser to refuse cookies, but then he or she may not be able to take full advantage of the site.

We may use website analytics and other quantitative information on website activity, including the number of users to the site, and the pages visited to assist in improving a user’s website experience and our offerings to users.

If you provide personally identifiable information to us voluntarily through our website, we will not sell, license or transmit information collected from our website outside of our organization unless it is for one or more of the following reasons:

To our third-party providers who perform tasks on our behalf and assist us in providing our services provided the third-party provider agrees to comply with applicable privacy and security regulations.

To comply with applicable laws and regulations.

To fulfill our obligations and enforce our rights arising from any contracts that we executed.

To improve our website, social media or other internet presence.

For quality assurance purposes.

To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

As necessary or appropriate for safety purposes of our employees, patients, customers and visitors, including to prevent, detect and investigate fraud or other illegal activities.

As otherwise described to you in our specific privacy notices.

WEBSITE SECURITY

Certain uses of our website may require you to give us unique identifiers in order to access specific areas of the site. These identifiers may include, as appropriate, subscriber identification number, provider identification number, employer identification number, and/or an assigned personal identification number (PIN). We utilize these unique identifiers to verify the user’s identity and eligibility, in order to protect against the release of sensitive or personally identifiable information to unauthorized users.

While we have security measures in place to protect against the loss, misuse and/or unauthorized access of personal information, you must take responsible and appropriate steps to safeguard your identification numbers to help protect your privacy.

We aim to protect and keep confidential all information that is voluntarily provided to us through this website; however; because of the nature of the internet, we cannot guarantee the security of all information we receive through our website or via email.

HOW TO OPT-OUT OR MAKE CHANGES

At certain locations on our website where we request information about the user, our website provides users the opportunity to opt-out of receiving communications from us. You may follow the instructions at those sites, or you can submit your request by calling the following telephone number: 800-708-3230 to speak with the Compliance Officer, or prospect.ethicspoint.com

CHILDREN’S PRIVACY 

This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website. If you believe we might have any information from or about a child under 13, please contact us at the telephone number below. 

HOW TO CONTACT US 

If you have questions, you may contact the Compliance and Privacy Officer at: 800.708.3230 or prospect.ethicspoint.com. 

UPDATES TO PRIVACY POLICY 

From time to time, we may change this Privacy Policy to accommodate new practices, regulatory requirements or other purposes. We reserve the right to modify this Privacy Policy at any time. If we make changes, we will notify you by updating this site with an updated Privacy Policy. By using the site after changes to the Privacy Policy are posted, you consent to the collection and use of information as detailed here. Any use of our website is subject to our Terms of Use.